In order to give you the best shopping experience, we have the Product Return Service.
If the item(s) / merchandise the customer received does not satisfy or has quality issue, please feel free to visit us in store.
EXCHANGE ONLY WITH ORIGINAL RECIEPT WITHIN 7 DAYS.
OPENED AND USED ITEMS CANNOT BE EXCHANGED.
We apologize for the inconvenience; Face X will not accept returns on the following:
Certain personal item(s) / merchandise.
Item(s) / merchandise marked as “Final Sale”.
Privacy & Safety
Face X respects your concern about maintaining the privacy of your data that is submitted to us through your use of the Face X website.
Through this website, Face X collects and stores non-personal information in aggregate form. The data collected is stored for internal statistical purposes only. Face X also collects and stores individual data to maintain and issue a unique session ID for individuals while they visit our site.
At present, Face X carry more than 5000 products mainly from Japan, Korean, and Taiwan.
We are mostly interested in cosmetics & skincare products that will satisfy the needs of women across the world.
If you are interested in submitting new brands or products for review.
please forward materials via email to: or mail them to:
Face X HQ
14509 NE 20th St, Suit E
Bellevue WA 98007
Please include your contact information, any press (if available), retail and wholesale price lists, current and future distribution strategies, and product samples submitted in their approved retail product packaging. Once your items have been received by the Merchandising Submissions Department, you will be sent a confirmation email.
We welcome your interest in working with us.
- Credit / Debit Cards
- Gift Card